Privacy Policy

Welcome to The Zircon Store ("Company", "we", "our", "us"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, contact us, or use our services related to gemstone jewellery, fashion jewellery, spiritual jewellery, and related products.

By using our website, you agree to this Privacy Policy.

Personal Information

• Full name
• Billing address
• Shipping address
• Phone number
• Email address
• Payment details (processed securely through third-party payment providers)
• Order history

Optional Information

• Birth details, zodiac sign, or preferences (if submitted for astrology/gemstone recommendations)
• Product customization requests
• Reviews or feedback

Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data
• Pages visited and actions on website

We use collected information to:

• Process and deliver orders
• Communicate regarding purchases or support
• Improve website functionality and customer experience
• Personalize product recommendations
• Send offers, updates, or promotions (where permitted)
• Prevent fraud and maintain security
• Comply with legal obligations

We do not directly store full debit/credit card details. Payments are processed through secure third-party payment gateways.

Please review the privacy practices of the payment provider used during checkout.

If you voluntarily submit birth details or personal preference data for gemstone recommendations:

• It is used only to provide requested guidance or product suggestions
• It is not sold to third parties
• Recommendations are based on traditional beliefs and customer preferences

We may use cookies and similar technologies to:

• Keep you logged in
• Save cart preferences
• Analyze website traffic
• Improve website performance
• Show relevant offers or ads

You may disable cookies in your browser settings, though some features may not function properly.

We may share information only when necessary with:

• Courier and shipping partners
• Payment processors
• Website hosting or technology providers
• Marketing service providers
• Government or legal authorities when required by law

We do not sell your personal information.

We retain your information only as long as necessary for:

• Order fulfillment
• Customer support
• Legal, tax, or accounting requirements
• Fraud prevention and dispute resolution

We use reasonable technical and administrative safeguards to protect your information. However, no internet transmission or storage system can be guaranteed 100% secure.

Depending on applicable law, you may request to:

• Access your personal data
• Correct inaccurate information
• Delete eligible information
• Withdraw marketing consent
• Request data portability where applicable

To make a request, contact us using the details below.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

Our services are not intended for children under 18 without parental guidance. We do not knowingly collect personal data from children without consent where required.

If you access our website from outside India, your data may be processed in India or other locations where our service providers operate.

We may update this Privacy Policy from time to time. Revised versions become effective when posted on the website.

The Zircon Store — Operated by AK Gems

Old No. 168, New No. 347, Mint Street, Manibadra Enclave, 1st Floor, Sowcarpet, Chennai, Tamil Nadu 600001, India

Phone: +91 94444 56511

Any gemstone or spiritual recommendations are based on traditional beliefs and user-submitted preferences. Results vary by individual and are not guaranteed.