Terms of Service

Welcome to The Zircon Store ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, products, and services related to gemstone jewellery, fashion jewellery, spiritual jewellery, and related accessories.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

By using our website, you confirm that:

• You are at least 18 years old, or using the website under parental/guardian supervision.
• You are legally capable of entering into binding agreements.
• You will provide accurate and complete information during purchases.

We offer:

• Natural and lab-certified gemstones
• Fashion jewellery
• Spiritual jewellery
• Customized jewellery products
• Astrology-inspired gemstone recommendations (where applicable)

All product descriptions, images, pricing, availability, and offers are subject to change without notice.

Gemstones may vary in colour, shape, weight, natural inclusions, texture, and shine. As many stones are natural products, slight differences from displayed images are normal and not defects.

If astrological or spiritual guidance is provided, it is for informational purposes only and should not be considered medical, financial, legal, or guaranteed life advice.

We reserve the right to accept or reject any order, cancel suspicious or fraudulent transactions, limit quantities purchased, and request additional verification before processing.

An order is confirmed only after successful payment and dispatch confirmation.

All prices are listed in applicable currency and may change without prior notice. We accept approved payment methods displayed during checkout. We are not responsible for payment gateway failures, bank delays, or third-party processing issues.

Delivery timelines are estimates only. Delays may occur due to courier issues, customs, weather, holidays, or unforeseen events. Customers must provide accurate shipping addresses. Risk of loss transfers upon delivery to the shipping carrier or customer, depending on applicable law.

Returns or exchanges may be accepted according to our Return Policy. Generally, customized, energized, engraved, resized, or made-to-order jewellery may not be eligible for return unless damaged or incorrect. Refund timelines depend on payment provider and bank processing.

All content on our website including logos, product photos, text, designs, graphics, branding, and layouts are owned by or licensed to The Zircon Store and may not be copied or used without written permission.

You agree not to:

• Use the website unlawfully
• Submit false information
• Attempt hacking or unauthorized access
• Copy content without permission
• Abuse promotions or discounts
• Harass staff or other customers

To the maximum extent permitted by law, The Zircon Store shall not be liable for indirect or consequential damages, delays in delivery, loss due to misuse of products, allergic reactions or misuse of jewellery materials, or decisions made based on astrological suggestions.

Our total liability shall not exceed the amount paid for the relevant order.

Unless explicitly stated, products are provided on an "as-is" and "as-available" basis. We do not guarantee uninterrupted website access or error-free service.

Your use of our services is also governed by our Privacy Policy regarding data collection, storage, and use.

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.

We may modify these Terms at any time. Updated Terms become effective upon posting on the website.

The Zircon Store — AK Gems

Old No. 168, New No. 347, Mint Street, Manibadra Enclave, 1st Floor, Sowcarpet, Chennai, Tamil Nadu 600001, India

Phone: +91 94444 56511

Any gemstone or spiritual jewellery recommendation is based on traditional beliefs and customer preference. Results vary by individual, and no guaranteed outcome is promised.